Frequently Asked Questions

Can I place an order with Hari Mari by phone?

Of course, please call a member of our customer service team at 1-855-637-2700 and they’ll be happy to help you.

Do I have to have an account with Hari Mari to place an online order?

No, you can purchase & check out without registering with Hari Mari.  However, when you do register, you receive first crack at deals, specials & new products offered only on Hari Mari’s website.

I’ve forgotten my password, how can I have it sent to me?

Visit the Log In section located at the top of any web page and click on the Forgot My Password link, where you’ll be prompted for your username (email address) and we’ll email a temporary password you can use to log-on and choose a new permanent password for your account.

Will I be charged sales tax on my Hari Mari order?

At this time, only customers in Texas are subject to state sales tax 0f 8.25% for online orders. Sorry Texas residents.

Does Hari Mari accept credit cards?

Undoubtedly. Visa, Mastercard & American Express.

Does Hari Mari accept cash, check or money orders?

Sorry, we don’t accept any of the above at this time.

How do I check on the status of my order & shipping?

For shipping status, please use the tracking number emailed to you after your order was processed to track shipping progress through www.ups.com.

If you’ve misplaced your tracking number and/or deleted your order receipt email, our Hari Mari customer service team is glad to help. Email us at service@harimari.com or call us at 1-855-637-2700.

Can I cancel my order?

Once your order has been processed, either through purchases on-line or by phone, we are unable to change or cancel the order.

How can I receive emails on Hari Mari web promotions & local events?

Join our the Hari Mari email list on our home page or in the footer below and receive updates on web-exclusive flip flop deals and special city-by-city promotional events.

How do I send in my used pair of flip flops for a 15% discount on my next HariMari.com purchase?

Easy. Just fill out our Zero Landfill form, print it out & send to us with your used pair of flip flops and once we receive, we'll email you a promotional code for 15% off your next on-line Hari Mari purchase.

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