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Free domestic shipping to all 50 U.S. states on orders $100 & up, plus free returns. Flat $9 shipping fee on all domestic orders under $100 to all 50 U.S. states. Delivery for all orders is an estimated 3-5 business days from time of processing.
For domestic orders, USPS Ground, UPS 2-Day & UPS Overnight rates are available & accessible during checkout. To ensure expedited orders ship same day, orders must be received by 2 PM CST. Orders received after, will be shipped the next business day, at latest.
All international shipping services & rates are provided via DHL during check out. Please note, while international shipping costs are included & paid for with the order - duties, taxes & any applicable customs fees ARE NOT INCLUDED IN THE ORDER TOTAL, and will be the sole responsibility of the customer upon delivery.
Orders are normally processed & shipped within 24 hours from the time they are placed, pending availability and credit card verification.
Upon processing, order confirmation and shipping details are emailed to customers for tracking purposes.
If delivery of any order is refused at shipping address, order will be returned to Hari Mari and customer will be refunded for cost of merchandise & tax, less shipping costs.
Hari Mari offers free incoming & outgoing shipping on domestic exchanges & returns within all 50 U.S. states. For international returns & exchanges, and for all major on-line sales with no shipping costs & steep product discounts, customers will be responsible for return shipping costs to Hari Mari. Upon receipt, Hari Mari will cover all outbound shipping costs on exchanges.
Hari Mari does not accept exchanges or returns for items purchased outside of our online store, HariMari.com. For fastest exchange & return service on items purchased outside of HariMari.com, please return to original purchase location.
HariMari.com customers can return unused & unworn items for up to 30-days from the date of purchase for exchange, with Hari Mari covering all domestic shipping costs. For exchange purposes, items must be in unused & re-sellable condition and have all tags intact.
To initiate an exchange, customers must fill out & submit the on-line return form. Once received & processed, Hari Mari will email a pre-paid, printable shipping label so you can send your item/s back to Hari Mari at no charge. International customers are required to also fill out the same on-line return form prior to shipping their exchange to Hari Mari. Please note: Only one order is allowed per form submission, so if you have multiple orders to exchange please submit a new form inquiry for each one.
When sending your exchange, please include printed copies of both your Return Form and purchase receipt. Exchanges are normally processed within 3 business days of receiving returned items.
Upon receipt of returned items, Hari Mari reserves the right to deny exchange if items do not meet the terms & conditions of our return policy above.
Customers may return items purchased on HariMari.com within 30-days of purchase for reimbursement with no questions asked.
To initiate a return, please complete & submit the on-line return form. Once received & processed, Hari Mari will email a pre-paid, printable shipping label for domestic customers. When sending your return package, please include a copy of the completed return form and the original purchase receipt, along with the items you wish to return. For return & credit purposes, items must be in unworn and in re-sellable condition, showing no signs of wear with all tags intact. Please note: Only one order is allowed per form submission, so if you have multiple orders to return please submit a new form inquiry for each one.
Refunds will be credited to the customer’s credit card for the full amount of returned merchandise (less original shipping costs associated with the order) within 14-days of receiving return, and may take up to two billing cycles to be reflected on your credit card account.
Hari Mari will not accept returns for credit with items showing signs of use or wear, or for any returns made more than 30-days after original purchase date.
Upon receipt of returned items, Hari Mari reserves the right to deny return & refund if items do not meet the terms & conditions of our return policy.
Hari Mari’s one-year guarantee protects against any manufacturing defects in our footwear and gear, welcoming customers to return defective items for up to one-year from date of purchase for exchange.
Hari Mari’s guarantee only covers manufacturing defects such as stitching, strap or material defects present at time of sale, and does not protect against normal wear & tear, or damage caused by weather, water, heat, animals, etc.
Hari Mari does not guarantee items purchased outside of our online store, HariMari.com.
Customers returning defective items for fixing or exchange should follow below instructions & fill out the on-line return form. Once received & processed, Hari Mari will email a pre-paid, printable shipping label so you can send your items back to Hari Mari at no charge.
Upon receipt of returned items, Hari Mari reserves the right to deny any returns that do not meet the conditions of our guarantee & return policy above, in which customers are given the option to either have their footwear returned to them as is at their expense, or allow Hari Mari to recycle or repurpose their items in exchange for a 15% discount off their next HariMari.com purchase.
Please send all returns & exchanges with printed copies of Hari Mari’s Return Form & purchase receipt to:Hari Mari Web Returns & Exchanges