For shipping status, please use the tracking number emailed to you after your order was processed to track shipping progress. If you've misplaced your tracking number and/or deleted your order receipt email, our customer service team is glad to help. Email us at firstname.lastname@example.org or call us at 1-855-637-2700
Once an order is placed, you will receive an email confirmation that includes your tracking number. If the order is placed after 2pm CST, your order will ship the following business day. Shipping time may increase with summer rush or holidays.
We ship through UPS. Depending on where you are shipping your order to, it can take anywhere from 1-7 days for your order to arrive. Summer and Holiday rush may affect shipping windows and extend by 1-3 days.
All international shipping services & rates are provided via FedEx during checkout. While international shipping costs are included & paid for with the order, duties, taxes & any applicable customs fees are not included in the order total. These fees will be the sole responsibility of the customer upon delivery.
If your order is within our returns and exchanges window, and the item is not final sale, we can provide you a return label. If it is past the returns or exchange window, we are unable to supply you with a return label.
We offer a selection of styles that are available to pre-purchase before they are ready to ship or in stock here at Hari Mari. You have the ability to purchase the item, and once we have the item in stock we will immediately send it out to you. We do our best to set accurate expectations for delivery dates. Of course, you are able to cancel your order at any time before shipment, if necessary.
No, you may purchase products and checkout without registering with Hari Mari. However, when you do register for a free account, you receive first notification of deals, discounts, promotions, and product launches through our mailing list, as well as access to previous orders and information such as sizing and shipping details.
Visit the account login page , click the 'Forgot your password?' link and fill out the prompted information. We'll email a temporary password to your provided email address that you may use to create a new, permanent password for your account.
If you're between sizes, we recommend sizing up! If you're still unsure what size to choose from, use the "See Size Chart" link on the product page of the item you're interested in and print the fit guide. Remember to measure your shoes, not your foot!
Not to worry, we suggest that you sign up for email notifications for out of stock items by going to the product page of the style you're interested in, click the size you want, and click the "Get Notified When Available" button. Enter your size and email address and we'll let you know the second we restock!
Unfortunately, we do not repair or re-sole our flip flops or boots at the moment. If you have any manufacturing defect concerns, please reach out to our customer service team so that we are able to help determine the proper course of action.
For texting, simply reply 'STOP'. For email, please click the 'Unsubscribe' link at the bottom of the email and allow up to 7 days for emails to stop sending to your provided address. For mailed pieces, please email email@example.com or give us a call!